It appears that our Atlanta facility is currently experiencing routing issues. Our network engineers are currently investigating the problem. We apologize for the inconvenience. There currently is no estimated time of repair. Update: It was found that this was a problem in the long-haul fiber in Miami. The problem should be corrected as of 15 minutes ago. If you continue to experience problems, please file a support ticket by emailing support@sagonet.com. More information will be available from our network engineers in the morning.

Our Atlanta facility is currently experiencing routing issues. Our network engineering team is currently investigating the problem. We apologize for the inconvenience. There currently is no estimated time of repair. Update: The problem has been corrected and appears to have been caused by a BGP routing issue. The IP Engineering department is still investigating the root cause of the issue and more information will be available tomorrow. Once again, we apologize for any inconvenience this may have caused.

You will have to reset your login password. Due to ongoing SAS70 Certifications this will be a regularly occurring process. As a convience to you we have provided a secured password changing page. You may also reset your password via the portal.sagonet.com page. The secured password changing page is located at: https://portal.sagonet.com/changepassword.php

While on site at our Atlanta datacenter in DataCenter One, the county's Fire Marshal Department, conducted a scheduled FM200 inspection for Sago's fire suppression system. During this inspection, the fire marshal's representative mistakenly activated our EPO (emergency power-off). This caused a momentary power outage for dedicated server customers located in DataCenter one. Appropriate action is being taken at the Fire Marshal's Department to ensure a reoccurance of this issue does not happen again. We apologize for any inconvenience this issue may have caused you.

At approximately 6:30pm this evening we started seeing over a 3.5Gps attack against a particular client, which came all the way inbound into our network. The customer in question has been terminated. Our IP engineering department has taken steps to eliminate the inbound path of the attacker and is continuing to monitor out network for any additional anomalies. Please let us know if you experience any problems by filing a ticket with support@sagonet.com. We apologize for any problems this may have caused.